[otrs] Problem with date/time in dashboard

2014-12-05 Thread Marco Borsani
Hi all I am testing our OTRS system. This morning I received few escalation mails at 08:00 am, but in the dashboard I read 09:00 am. System time is correct (UTC+1/CET). OTRS config has UTC+1 both in Core::Time and Core::Time::Calendar1 Any idea ? Regards Marco Borsani Technical Delivery Ma

[otrs] Wide character in subroutine entry at /usr/local/otrs/Kernel/System/DB.pm line 499.

2014-12-05 Thread Guy Helmer
I’m using OTRS 3.3.7 + perl 5.16 + DBD::Pg 3.4.1 + Postgresql 9.3.5 using IMAPS to retrieve incoming support email. Many inbound emails are dropped instead of being stored in the OTRS system due to the error noted in the subject. The Postgresql databases involved were created using the SQL_ASCII