Re: [otrs] Unicode encoding problems in the agent frontend

2014-11-25 Thread Tim Schumacher
At Tue, 25 Nov 2014 08:26:01 +0100, Renee B wrote: > > Vielleicht liefert > http://stackoverflow.com/questions/7285215/nginx-fastcgi-utf-8-encoding-output-iso-8859-1-instead-of-utf8 > die Lösung Thanks, figured it out! Thanks to your link I dumped the env to a file and then checked variable for v

Re: [otrs] Unicode encoding problems in the agent frontend

2014-11-25 Thread Renee B
On 25.11.2014 09:22, Tim Schumacher wrote: > What should I do? Should I comment in the tickets that this change > breaks stuff for me? Yes, please do so. But provide some details: * OTRS version * Perl version * FCGI, CGI::Fast version ( "perl -MFCGI\ 999 -e 1" and "perl -MCGI::Fast\ 999 -e 1") *

[otrs] How to shut down OTRS on Debina 7

2014-11-25 Thread amatijasec
Hi, What is the proper way to shut down/start OTRS 3.3.x system (installed from source) on Debian 7. Example of what I am trying to accomplish: " linux:~ # rcotrs restart-force Shutting down OTRS Disable /opt/otrs/bin/otrs.PostMaster.pl ... done. no crontab for otrs Shutting down cronjobs ..

Re: [otrs] How to shut down OTRS on Debina 7

2014-11-25 Thread Gerald Young
It's not really a case of proper order of shutdown as much as properly shutting down. In theory, you'll want to stop or allow to complete any email fetching that is ongoing, and stop all cron jobs, and OTRS scheduler, then apache, then MySQL (if you really must stop MySQL or apache). It's a web a

Re: [otrs] How to shut down OTRS on Debina 7

2014-11-25 Thread amatijasec
Gerald, Thank you for your answer. Double checking my self, sry. This is my understanding of shut down process, is this ok? # Stop cron job. root@myserver:/# /etc/init.d/cron stop # Check cron job status. root@myserver:/# /etc/init.d/cron status [FAIL] cron is not running ... failed!