Re: [otrs] Upgrading from 3.1.21 to 3.3.10

2014-11-24 Thread Jan.Dreyer
Hello. >Hi, > >>> We wanted to upgrade our 3.1.21 to 3.3.10. >>> Any intermediate upgrades required first? >> >> Yes, you have to upgrade to 3.2.latest first (where latest is 16 at the >> moment). > >It is actually suffucient to apply the database upgrades in order. > >I upgrade from an old large

Re: [otrs] Upgrading from 3.1.21 to 3.3.10

2014-11-24 Thread Frank Thommen
On 24.11.14 14:03, jan.dre...@bertelsmann.de wrote: Hello. Hi, We wanted to upgrade our 3.1.21 to 3.3.10. Any intermediate upgrades required first? Yes, you have to upgrade to 3.2.latest first (where latest is 16 at the moment). It is actually suffucient to apply the database upgrades in

Re: [otrs] Upgrading from 3.1.21 to 3.3.10

2014-11-24 Thread Martin Gruner
I agree. And the DBUpdate-to-x.pl scripts, that are definitely needed, should always run on their corresponding code base. Best regards, Martin Am 24.11.14 um 14:03 schrieb jan.dre...@bertelsmann.de: > Hello. > >> Hi, >> We wanted to upgrade our 3.1.21 to 3.3.10. Any intermediate upgra

Re: [otrs] OTRS DS mobile app iOS 8.1

2014-11-24 Thread Scott R. Morgan
Bumping this. Has anyone else had a similar issue Thank you! Scott R. Morgan Director of Information Systems Mama Fu's Franchise Group 512.949.3229 Help desk (NEW!) 512-949-3236 Office/Cell (NEW!) sc...@mamafus.com / http://www.mamafus.com From: otrs-boun...@otrs.org [

Re: [otrs] Unicode encoding problems in the agent frontend

2014-11-24 Thread Renee B
Vielleicht liefert http://stackoverflow.com/questions/7285215/nginx-fastcgi-utf-8-encoding-output-iso-8859-1-instead-of-utf8 die Lösung -- Perl / OTRS development: http://perl-services.de OTRS AddOn repository: http://opar.perl-services.de

Re: [otrs] OTRS DS mobile app iOS 8.1

2014-11-24 Thread Jan.Dreyer
Hey Scott. I just switched from Android/Cyanogen mod running OTRS DS mobile to iOS 8.1 running same company's iOS version of the app. So far the only issue encountered is the cursor is invisible when tying typing text on the app. Where can the cursor color for a mobile device/app be changed on