[otrs] LoopProtectionModule - DB or FS?

Hi, If I set "*Ticket::StorageModule"* to "*ArticleStorageFS*", do I need to change "*LoopProtectionModule"* from "*DB"* to "*FS*"? Thank you. - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.

Re: [otrs] LoopProtectionModule - DB or FS?

Hi Antonio. Von: Antonio Matijašec mailto:amatija...@gmail.com>> Betreff: [otrs] LoopProtectionModule - DB or FS? If I set „Ticket::StorageModule“ to „ArticleStorageFS“, do I need to change „LoopProtectionModule“ from „DB“ to „FS“? Of course not. this settings is for storing the loop informati

Re: [otrs] LoopProtectionModule - DB or FS?

Jan, Thank you for your quick response and explanation. On Fri, Nov 21, 2014 at 12:32 PM, wrote: > Hi Antonio. > > Von: Antonio Matijašec > Betreff: [otrs] LoopProtectionModule - DB or FS? > > If I set „*Ticket::StorageModule“* to „*ArticleStorageFS*“, do I need > to change „*LoopProtect

[otrs] GenericAgent doesn't delete tickets

I created a generic agent to delete some old, unneeded tickets. The system reports: 6901 Tickets sind betroffen! Was wollen Sie tun? Warnung: Sie verwenden die Option LÖSCHEN. Alle gelöschten Tickets gehen verloren! Job bearbeiten Job ausführen oder Abbrechen Clicking on "Job ausführen" invokes: