[otrs] Agent can not select a customer using "Customer User"Management when create new ticket

Hi,list I noticed a weird issue in OTRS3.3.7. When signed in as agent with RW Admin rights, I am able to click the "Customer User" link next to Options and pick a customer using the Customer User Management window. However, when signed in as a agent with RO Admin rights,the window comes u

[otrs] 答复： FAQ Module approval behavior

http://bugs.otrs.org/show_bug.cgi?id=10257 --发件人：liziyi2006 发送时间：2014年6月23日(星期一) 17:22收件人：otrs 主　 题：[otrs] FAQ Module approval behavior Hi list, We are using an 3.3.7 OTRS system with FAQ Module 2.3.2 installed. The FAQ::Approval