[otrs] [OTRS] FAQ Module approval behavior

2014-06-23 Thread liziyi2006
Hi list, We are using an 2.3.4 OTRS system with FAQ Module 1.5.6 installed. The FAQ::ApprovalRequired option has been activated and associated group and queue apparently correctly set up.But, as soon as an FAQ article is created, even before it's approval, it appears in the FAQ explorer and it's

[otrs] FAQ Module approval behavior

2014-06-23 Thread liziyi2006
Hi list, We are using an 3.3.7 OTRS system with FAQ Module 2.3.2 installed. The FAQ::ApprovalRequired option has been activated and associated group and queue apparently correctly set up.But, as soon as an FAQ article is created, even before it's approval, it appears in the FAQ explorer and it's

[otrs] 答复: [OTRS] FAQ Module approval behavior

2014-06-23 Thread liziyi2006
Sorry,pls donot reply this mail. --发件人:liziyi2006 发送时间:2014年6月23日(星期一) 17:19收件人:otrs 主  题:[otrs] [OTRS] FAQ Module approval behavior Hi list, We are using an 2.3.4 OTRS system with FAQ Module 1.5.6 installed. The FAQ::ApprovalReq