Re: [otrs] otrs speed consideration

2014-03-31 Thread Mark Dissington
>>> On 30/03/2014 at 16:53, Mimiko wrote: > Hello. > > Finally I managed to install and set-up a working OTRS v.3.3.6 to work > without any memory leaks. It's working now stable. But the speed is very > poor. For a customer to view any ticket, it must wait more than 10 sec. > This is very much

Re: [otrs] otrs speed consideration

2014-03-31 Thread Mimiko
On 31.03.2014 15:02, Mark Dissington wrote: Are you using virtualisation, specifically hyper-v with linux based hosts running MySQL, and if so, what chips do your NICs run? If they're Broadcom and all of the above boxes are ticked turn off VMQ on the chips. There is a bug in the Broadcom drive

Re: [otrs] otrs speed consideration

2014-03-31 Thread Marty Hillman
Mimiko - Did you do an upgrade in place of a pre-existing install (for example 3.3.4)? If so, did you clear the cache folders? shell> bin/otrs.RebuildConfig.pl shell> bin/otrs.DeleteCache.pl This helped me when I upgraded to 3.3.4 from a prior version. Reference: http://doc.otrs.org/3.0/en/ht

Re: [otrs] otrs speed consideration

2014-03-31 Thread Mimiko
On 31.03.2014 20:37, Marty Hillman wrote: shell> bin/otrs.RebuildConfig.pl shell> bin/otrs.DeleteCache.pl This helped me when I upgraded to 3.3.4 from a prior version. Thank you. This helped me too. Although I didn't do any upgrade. I just clean installed otrs 3.3.6. How often I must do thi

Re: [otrs] otrs speed consideration

2014-03-31 Thread Marty Hillman
To my knowledge, this should be a one time thing each time you do an upgrade. -Original Message- From: Mimiko [mailto:vbv...@gmail.com] Sent: Monday, March 31, 2014 12:48 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] otrs speed consideration On 31.03.2014 20:37, M

Re: [otrs] otrs speed consideration

2014-03-31 Thread Mimiko
On 31.03.2014 20:50, Marty Hillman wrote: To my knowledge, this should be a one time thing each time you do an upgrade. Thank you. But still opening Package Manager takes long time. Installing packages also takes long time. -- Mimiko desu. ---

Re: [otrs] otrs speed consideration

2014-03-31 Thread Mimiko
Oh, and during package's install, all other access to otrs, like costumers pages, a slow too. -- Mimiko desu. - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: ht

Re: [otrs] otrs speed consideration

2014-03-31 Thread Sander Goudswaard
Are you using mod_perl or perl via cgi? The latter tends to be slower. - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

Re: [otrs] otrs speed consideration

2014-03-31 Thread Mimiko
On 01.04.2014 09:07, Sander Goudswaard wrote: Are you using mod_perl or perl via cgi? The latter tends to be slower. I am using mod_perl. I installed following guide on installation. -- Mimiko desu. - OTRS mailing list: otrs -