I feel as if I have finally found the root cause of all my issues. I found this
in the PerlEX log: Can someone tell me how to force Perl to not require SSL or
configure OTRS to use it? I would much rather NOT use it, but finding the "off"
switch in Perl has proven troublesome. As always, any ass
https://www.google.com/search?q=Using+the+default+of+SSL_verify_mode+of+SSL_VERIFY_NONE+for+client
Summary: Something not displayed here is using SSL connection. Likely
suspects: IMAPS, POP3S
On Wed, Aug 21, 2013 at 1:12 PM, wrote:
> I feel as if I have finally found the root cause of all my
That's got to be it! We are using Office365 for email which certainly would
require SSL. So, I can shut off email and get OTRS to work, but I guess the
bigger question then is what steps do I need to take to get email to work when
SSL is required by IMAPS?
Gerald - thank you for your help. I ha
If you're willing to take a look at an alternative option that will make
tickets immediately instead of polling ...
http://forums.otterhub.org/viewtopic.php?f=60&t=20319
Summary: the email gets forwarded to your OTRS SMTP server and runs the
processing script. It may sound daunting, but immediate
This is great Gerald. I am going to just shut down notifications for now and
move forward configuring OTRS. I am going to hold on to this option in the
event we want email notification and email ticket creation. I think this is a
bit simpler than fighting Office365. Thank you again for the suppo
On 21.08.2013 20:35, jose.salvi...@accenture.com wrote:
> That's got to be it! We are using Office365 for email which certainly would
> require SSL. So, I can shut off email and get OTRS to work, but I guess the
> bigger question then is what steps do I need to take to get email to work
> when S
