Re: [otrs] otrs 3.1 & ITSM on windows

2012-07-04 Thread Michiel Beijen
Hi, On Wed, Jul 4, 2012 at 7:57 AM, ravi shanker wrote: > i'm trying to install otrs 3.1.1 with active perl 5.10 and mssql on win2003 > OS;whenever i > m trying to install ITSM package i'm getting CGI error ..however with same > configuration mentioned above otrs 3.0 ITSM is getting installed. I

[otrs] Kernel::System::CustomerUser -> CustomerIDs() ?

2012-07-04 Thread Bernard Chambon
Hello, How to get CustomerIDs from a customer ? I thought it was sommething like : $Self->{CustomerUserObject} = Kernel::System::CustomerUser->new(%Param); ... my @CustomerIDs = $Self->{CustomerUserObject}->CustomerIDs( User => 'bernard.cham...@cc.in2p3.fr', ); but, a

Re: [otrs] Kernel::System::CustomerUser -> CustomerIDs() ?

2012-07-04 Thread Michiel Beijen
Hi Bernard, I think it is more a topic for the dev@ list, really... Did you add the CustomerIDs field in the customer datasource mapping? -- Mike On Wed, Jul 4, 2012 at 10:21 AM, Bernard Chambon wrote: > Hello, > > How to get CustomerIDs from a customer ? > > I thought it was sommething like :

Re: [otrs] Kernel::System::CustomerUser -> CustomerIDs() ?

2012-07-04 Thread Bernard Chambon
Hi, Le 4 juil. 2012 à 10:27, Michiel Beijen a écrit : > Did you add the CustomerIDs field in the customer datasource mapping? Not sure to understand, sorry the only config, I have done with UserCustomerIDs, is in Config.pm to match row with DB I mean $Self->{CustomerUser} = { ...