Hello Muhammad,
add in the filters:
Header: X-OTRS-Ignore
Value: yes
But be careful: Every Mail that matches will be deleted.
I use this functionality in OTRS 2.47.
Greets
Peter
Am 05.03.2012 23:49, schrieb Muhammad El-Sergani:
Hello all,
I have some customers who tend to send back the anno
Additionaly set "Stop after match" to "yes".
Am 06.03.2012 09:02, schrieb Peter Wohlers:
Hello Muhammad,
add in the filters:
Header: X-OTRS-Ignore
Value: yes
But be careful: Every Mail that matches will be deleted.
I use this functionality in OTRS 2.47.
Greets
Peter
Am 05.03.2012 23:49, sch
Hi,
Our approach is to configure both Apache and OTRS to use https:
In OTRS, Sysadmin -> Framework -> Core -> HttpType = https
In Apache,
RedirectPermanent / https://otrs.server/
and then configure as needed
Hope this helps,
Juan Clavero Almirón
-Mensaje original-
De: "
For Apache you can use mod_rewrite to redirect the query using HTTPS, that
way the user won't notice and everything will be silently converted to
HTTPS without them having to retype the URL again.
# edit httpd.conf and unhash
NameVirtualHost *:80
# then add in
ServerAdmin supp...@domain.com
Hello Peter,
Funnily I do this already, but it's not working. I'll check again
maybe I'm missing something.
Sent from my iPhone
On Mar 6, 2012, at 10:05 AM, Peter Wohlers wrote:
> Additionaly set "Stop after match" to "yes".
>
> Am 06.03.2012 09:02, schrieb Peter Wohlers:
>> Hello Muhammad,
>>
The article table itself should still be in use, for articles. I think
what you moved out of the DB were article attachments, correct?
Hugh
On Mon, Mar 5, 2012 at 9:37 AM, Steven Carr wrote:
> My bad, it looks like the otrs.ArticleStorageSwitch.pl did move the
> articles out of the 'article_p
Has anybody done an OTRS migration from Microsoft SQL Server to MySQL?
Sketching this out on paper I plan to dump the data from SQL Server
using BCP. I believe I can then import it into MySQL using "LOAD
DATA LOCAL INFILE" commands
(http://ben90.com/2011/06/import-bcp-output-file-into-mysql-dat
Yeah it seems to have just moved the article attachments out, I was hoping
to claim back more space than it did, but never mind.
Steve
On 6 March 2012 13:50, Hugh Kelley wrote:
> The article table itself should still be in use, for articles. I think
> what you moved out of the DB were artic
Trying to install 3.1.2 on SLES11 SP2. The web installer failed so i am
manually configuring otrs. When trying to rename and copy cron jobs with this
command:
for foo in *.dist; do cp $foo `basename $foo .dist`; done
i get this error:
cp: target `unlock' is not a directory
What am i doing wrong?