[otrs] How to store attachments in FS including previous attachments

Hi,   Changing DB to FS is easy and it works fine but I would like to extract the previous attachments as well so that my DB gets reduced considerably.   How to achieve that. Kindly Help.   Thanks and Regards, Amit Sharma - OTRS

Re: [otrs] How to store attachments in FS including previous attachments

It should exists a /opt/otrs/bin/otrs.ArticleStorageSwitch.pl and should be used with the following switch -s ArticleStorageDB -d ArticleStorageFS On Tue, Feb 1, 2011 at 9:36 AM, Amit Sharma wrote: > Hi, > > Changing DB to FS is easy and it works fine but I would like to extract the > previou

[otrs] How to know time between create-time and move-time

Hi, How can I configure a stat to know time between creation in the queue and move in another queue? Thanks and regards, Claude - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/o

Re: [otrs] Problem with LDAP autentication

Thank you very much for the help Julio Cesar Angulo Quiroz Telf.: 997066155 De: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] En nombre de Nathan Campbell Enviado el: Lunes, 31 de Enero de 2011 04:00 p.m. Para: User questions and discussions about OTRS. Asunto: Re: [otrs] Problem wi