500
> From: Gerald Young
> Subject: Re: [otrs] otrs
statistics about carried forward tickets for
> a day
> To: "User questions and
discussions about OTRS."
> Message-ID:
>
> Content-Type: text
> Message: 3
> Date: Thu, 6 Feb 2014 07:21:18 -0500
> From: Gerald Young
> Subject: Re: [otrs] otrs statistics about carried forward tickets for
> a day
> To: "User questions and discussions about OTRS."
> Message-ID:
>
> Content-Type: text/plain; char
Use ticket_history table for your query.
On Thu, Feb 6, 2014 at 6:29 AM, Darshak Modi wrote:
> hi,
> we want find how many tickets created in a day [ new ], how many are
> worked upon [ closed ] and if any tickets remain opened.
> I am generating using report tool. But all tickets that are clos
