Re: [otrs] Problem with LDAP autentication

2011-02-03 Thread DM_Julio Angulo
ensaje original- De: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] En nombre de Steve Durbin Enviado el: Jueves, 03 de Febrero de 2011 07:34 a.m. Para: otrs@otrs.org Asunto: Re: [otrs] Problem with LDAP autentication On Mon, 31 Jan 2011 15:57:38 -0500 "DM_Julio Angulo" wrote: >

Re: [otrs] Problem with LDAP autentication

2011-02-03 Thread Steve Durbin
On Mon, 31 Jan 2011 15:57:38 -0500 "DM_Julio Angulo" wrote: > OUs exist within other OUs, when I make the search returns no results. Julio, the error message below suggests to me that your LDAP search user isn't authenticating. There is no problem with nested AD OUs (OUs within OUs) in OTRS -

Re: [otrs] Problem with LDAP autentication

2011-02-01 Thread DM_Julio Angulo
Thank you very much for the help Julio Cesar Angulo Quiroz Telf.: 997066155 De: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] En nombre de Nathan Campbell Enviado el: Lunes, 31 de Enero de 2011 04:00 p.m. Para: User questions and discussions about OTRS. Asunto: Re: [otrs] Problem

Re: [otrs] Problem with LDAP autentication

2011-01-31 Thread Nathan Campbell
You can create a group that includes all the customers you need to search and enter the LDAP path to the group in your config file. That may not be the best or intended way of doing it but it works for me. Nathan Campbell Dallas Symphony Orchestra From: otrs-boun...@otrs.org [mailto:otrs-boun..