ensaje original-
De: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] En nombre de Steve
Durbin
Enviado el: Jueves, 03 de Febrero de 2011 07:34 a.m.
Para: otrs@otrs.org
Asunto: Re: [otrs] Problem with LDAP autentication
On Mon, 31 Jan 2011 15:57:38 -0500 "DM_Julio Angulo"
wrote:
>
On Mon, 31 Jan 2011 15:57:38 -0500 "DM_Julio Angulo"
wrote:
> OUs exist within other OUs, when I make the search returns no results.
Julio, the error message below suggests to me that your LDAP search user isn't
authenticating. There is no problem with nested AD OUs (OUs within OUs) in OTRS
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Thank you very much for the help
Julio Cesar Angulo Quiroz
Telf.: 997066155
De: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] En nombre de
Nathan Campbell
Enviado el: Lunes, 31 de Enero de 2011 04:00 p.m.
Para: User questions and discussions about OTRS.
Asunto: Re: [otrs] Problem
You can create a group that includes all the customers you need to search and
enter the LDAP path to the group in your config file.
That may not be the best or intended way of doing it but it works for me.
Nathan Campbell
Dallas Symphony Orchestra
From: otrs-boun...@otrs.org [mailto:otrs-boun..