Hii Saurabh
we can used mail filter using
PostMaster Filter Management
On Mon, Jul 28, 2014 at 10:43 PM, Marty Hillman
wrote:
> Have you looked into using the GenericAgent to accomplish your goals? I
> used it to filter any emails with specific words in them to a specific
> queue and automati
Have you looked into using the GenericAgent to accomplish your goals? I used
it to filter any emails with specific words in them to a specific queue and
automatically assign them to the agent that manages that queue.
-Original Message-
From: otrs-boun...@otrs.org [mailto:otrs-boun...@ot
