Re: [otrs] OTRS with remote DB (full text)

2015-09-14 Thread Michiel Beijen
Hi Holger, I made some improvements to the web installer back in 2013; the feature to not need mysql ROOT permission is one of the features that got added. This has been part of OTRS since version 3.2 or 3.3. In the Database Settings screen you can choose 'use an existing database for OTRS' and i

Re: [otrs] OTRS with remote DB

2015-08-31 Thread Leonardo Certuche
o:otrs-boun...@otrs.org] *On Behalf > Of *Leonardo Certuche > *Sent:* Monday, August 31, 2015 5:53 PM > *To:* User questions and discussions about OTRS. > *Subject:* Re: [otrs] OTRS with remote DB > > > > Hello, > > > > I believe that if you run installer.pl witho

Re: [otrs] OTRS with remote DB

2015-08-31 Thread Holger.Patzelt
...@otrs.org] On Behalf Of Leonardo Certuche Sent: Monday, August 31, 2015 5:53 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] OTRS with remote DB Hello, I believe that if you run installer.pl<http://installer.pl> without creating previously the database and entering th

Re: [otrs] OTRS with remote DB

2015-08-31 Thread Leonardo Certuche
Hello, I believe that if you run installer.pl without creating previously the database and entering the root credentials, it will allow you to create the user, the database and its structure. The only downside of this approach is that you have to temporally grant access to root from the IP address

Re: [otrs] OTRS with remote DB

2015-08-31 Thread Rudolf Bargholz
Hi Holger, Why not create the DB on a local VM, then copy the DDL and execute the DDL of the OTRS database manually via console. Regards Rudolf Bargholz Von: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] Im Auftrag von holger.patz...@t-systems.com Gesendet: Montag, 31. August 2015 17:2