Hi Stefano,
yes, also this should work. The connection between CustomerUsers and
Customer(Companie)s is via the CustomerID.
Martin Gruner
Team Lead R&D
OTRS AG
Bahnhofplatz 1a
94315 Straubing
T: +49 (0)6172 681988 0
F: +49 (0)9421 56818 18
I: www.otrs.com/
Geschäftssitz: Bad Homburg, Amtsger
I can answer to my own question with a yes.
It is possible to use internal Customer Users with an external Customer
Company DB. The only "problem" i noticed is that when you want to edit the
company user, otrs won't show the customer company already selected in the
selection list and you have to s
Thanks a lot Martin, I'd like to extend the question a bit while I'm
configuring the second backend for the Companies.
Can I use two different company backends but just one Customer User? In
other words, since the other backend I'd like to use does not contain
informations on people but only on co
Hi Stefano,
yes, you can do that.
Martin Gruner
Team Lead R&D
OTRS AG
Bahnhofplatz 1a
94315 Straubing
T: +49 (0)6172 681988 0
F: +49 (0)9421 56818 18
I: www.otrs.com/
Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, USt-Nr.:
DE256610065
Aufsichtsratsvorsitzender: Burchard Ste
