rch 27, 2013 10:51 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] IP from header
I think he's got an internal situation where he needs the ip of the submitting
user... If dhcp, I don't see how that's necessarily going to help, and if it's
static,
I think he's got an internal situation where he needs the ip of the
submitting user... If dhcp, I don't see how that's necessarily going to
help, and if it's static, (IMO), This can be stored with the Customer
information as an additional field.
Further, if the IP address relates to a remote contr
Given that most customers don't control their mail servers (or use someone
else's), can you explain a bit more what you're trying to accomplish? Listing
the IP addresses of Google's mail servers really won't give you much useful
information.
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs
