It’s for Agents, not for Customers.
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Gerald
Young
Sent: Thursday, March 07, 2013 1:49 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] CustomerTicketView how to hide system-email-notyfication-ext
Edit
Edit Config Settings in Ticket -> Frontend::Agent::Ticket::ViewZoom
Ticket::Frontend::TicketArticleFilter
On Thu, Mar 7, 2013 at 6:05 AM, Emilia Starzak wrote:
> Hi,
>
> ** **
>
> Is there any possibilities to hide for Customer in his/her TicketView
> articles sent by system type: email-no
