What version are you running? It's working in 3.2.x for me.
Adding a note... https://dl.dropboxusercontent.com/u/9598382/note-add.png
Ticket view of added note...
https://dl.dropboxusercontent.com/u/9598382/ticket-view.png
Steve
On 26 June 2013 15:11, KalyanaChakravarthy MP
wrote:
> HI
>
>
>
HI
setting is in Framework -> Core::Web -> Frontend::RichText ,active but still
number and bulleted list not working
it showing like -
- test
-tes2
Regards,
Kalyana chakravarthy M .P,
Sr software Engineer.
--
There is "Search" functionality built in to SysConfig... the setting
is in Framework -> Core::Web -> Frontend::RichText
On 25 June 2013 12:25, KalyanaChakravarthy MP
wrote:
> Hi
>
> Rich Text mode how enable in otrs.
>
> Regards,
> Kalyana chakravarthy M .P,
> Sr software Engineer.
> ---
Hi
Rich Text mode how enable in otrs.
Regards,
Kalyana chakravarthy M .P,
Sr software Engineer.
-
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It looks like you have disabled Rich Text mode, the screenshots show
the content as plain text which doesn't support lists.
Steve
On 24 June 2013 14:36, KalyanaChakravarthy MP
wrote:
> Hi all
>
>
>
> Ticket Note text area number and bulleted list not working .
>
>
>
> Exmple:
>
> 1. Test
