Re: [otrs] customer auto reply stop

2013-06-24 Thread Steven Carr
Create postmaster filters to look for the mail headers... x-auto-response-suppress x-autorespond precedence or x-precedence with value "auto_reply", "bulk" or "junk" auto-submitted with value "auto-replied" From... http://stackoverflow.com/questions/1027395/detecting-outlook-autoreply-out-of-off

[otrs] customer auto reply stop

2013-06-24 Thread KalyanaChakravarthy MP
Hi All, OTRS notification system sending customer notification and customer also replying email ticket update is fine. Customer some time set as auto reply like I am out office like some other auto reply . this type auto reply how stop anybody let know Postmaster filter option I set subject