Re: [otrs] Widget filters after OTRS 5 upgrade

2016-01-14 Thread Kristofer Pettijohn
I still do not have a solution, and am unable to upgrade since these widgets are imperative to our users' use. On 01/14/2016 03:15 AM, Philipp Ghirardini wrote: I have the same problem, after upgrading from 3.3.8 -> 4.x -> 5.0.5 Deleting Kernel/Config/Files/ZZZAuto.pm didn't change anything. S

Re: [otrs] Widget filters after OTRS 5 upgrade

2015-12-30 Thread Kristofer Pettijohn
It seems three people have encountered this, including myself (I received a direct message from one). If people continue to experience it, we may want to open up a bug. On 12/30/2015 02:51 PM, Simone Girlanda wrote: I got the same problem today after upgrade from 4 to 5, but unable to solve i

[otrs] Widget filters after OTRS 5 upgrade

2015-12-20 Thread Kristofer Pettijohn
I upgraded from OTRS 4.0.10 to 5.0.5, and the filters in the dashboard widgets is missing the option for "My Locked Tickets". It is also showing an empty value for "Tickets in My Services". If I click on the one for My Services, it duplicates it and then shows the value. My watched tickets (0)