Re: [otrs] Svar: Re: LDAP stopped finding users

2013-11-22 Thread Martin Møller
Indeed, and that is certainly the case. I might drop the filter altogether, but there are pseudousers in that same container with no e-mail address that it would not make sense to validate... Like I said, with this filter I and 'mnm' have logged in just fine, but 'ulh' fails, and I can't really s

Re: [otrs] Svar: Re: LDAP stopped finding users

2013-11-22 Thread Gerald Young
t; > -Matt > -- > *From: *"Gerald Young" > *To: *"User questions and discussions about OTRS." > *Sent: *Friday, November 22, 2013 10:13:27 AM > > *Subject: *Re: [otrs] Svar: Re: LDAP stopped finding users > > My suggestion

Re: [otrs] Svar: Re: LDAP stopped finding users

2013-11-22 Thread Matthew M. Mosteller
ng" To: "User questions and discussions about OTRS." Sent: Friday, November 22, 2013 10:13:27 AM Subject: Re: [otrs] Svar: Re: LDAP stopped finding users My suggestion is to use the documentation of Net::LDAP to create a test perl file connection ... if it works, OTRS should wo

Re: [otrs] Svar: Re: LDAP stopped finding users

2013-11-22 Thread Gerald Young
ons and discussions about OTRS." > *Sent: *Friday, November 22, 2013 9:42:09 AM > > *Subject: *Re: [otrs] Svar: Re: LDAP stopped finding users > > Matt, is it possible that the user has a workstation logon restriction? It > happened to us that even if the user was in the D

Re: [otrs] Svar: Re: LDAP stopped finding users

2013-11-22 Thread Matthew M. Mosteller
ions about OTRS." Sent: Friday, November 22, 2013 9:42:09 AM Subject: Re: [otrs] Svar: Re: LDAP stopped finding users Matt, is it possible that the user has a workstation logon restriction? It happened to us that even if the user was in the DB and the authentication was ok, with that restri

Re: [otrs] Svar: Re: LDAP stopped finding users

2013-11-22 Thread Alvaro Cordero
ons and discussions about OTRS." > *Sent: *Friday, November 22, 2013 9:04:50 AM > *Subject: *Re: [otrs] Svar: Re: LDAP stopped finding users > > > Filter='(&(cn=ulh)(mail=*)) means ulh is a common name and has an > email address in ldap. > > On Fri, Nov 22, 2013

Re: [otrs] Svar: Re: LDAP stopped finding users

2013-11-22 Thread Matthew M. Mosteller
tabase just in case but that didn't work either. -Matt - Original Message - From: "Gerald Young" To: "User questions and discussions about OTRS." Sent: Friday, November 22, 2013 9:04:50 AM Subject: Re: [otrs] Svar: Re: LDAP stopped finding users Filter

Re: [otrs] Svar: Re: LDAP stopped finding users

2013-11-22 Thread Gerald Young
Filter='(&(cn=ulh)(mail=*)) means ulh is a common name and has an email address in ldap. On Fri, Nov 22, 2013 at 9:01 AM, Martin Møller wrote: > I'm seeing the same thing with at least one use here. > > I can log in just fine, as well as a few others, but one user who has tried, > gets this error

[otrs] Svar: Re: LDAP stopped finding users

2013-11-22 Thread Martin Møller
I'm seeing the same thing with at least one use here. I can log in just fine, as well as a few others, but one user who has tried, gets this error. I have checked all the attributes - they are fine. No different from the rest of us. It's the same LDAP backend as before. On the OTRS 3.2 system,