Thanks for your answer. If I understand correctly, there's no way to link a
service to a type without subscribing to OTRS AG ?
So we have to select type and service separately ?
Olivier.
Le 17 juil. 2013 à 12:00, Renee B a écrit :
> Did you install the Feature AddOn?
>
> Note: That Feature Ad
Did you install the Feature AddOn?
Note: That Feature AddOn is available for OTRS AG subscription customers
only.
- Renée
On 17.07.2013 11:18, Olivier BATARD wrote:
> Hello,
>
>
> I've just setup a fresh 3.2.9 version of ptrs help desk. Just one question :
>
>
> I can't associate a service to a
Hello,
I've just setup a fresh 3.2.9 version of ptrs help desk. Just one question :
I can't associate a service to a type like in the video :
http://www.otrs.com/en/software/otrs-help-desk/features/otrs-feature-add-ons/feature-add-on-ticket-type-service-assignment/
We just don't have the opti
