subject:"\[otrs\] OTRS Error\: Need TicketID"

Re: [otrs] OTRS Error: Need TicketID

2011-04-18 Thread Steve Clark

On 04/15/2011 04:31 PM, Phillip Lynn wrote: All, When we set the following to "no" we get the error below. Ticket::Frontend::CustomerTicketMessage###Priority: We are using ORTS version 2.4.9 Error: Need TicketID! Comment: Traceback:ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: linux Time

[otrs] OTRS Error: Need TicketID

2011-04-15 Thread Phillip Lynn

All, When we set the following to "no" we get the error below. Ticket::Frontend::CustomerTicketMessage###Priority: We are using ORTS version 2.4.9 Error: Need TicketID! Comment: Traceback:ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: linux Time: Fri Apr 15 16:24:42 2011 Message: Need Tic