Re: [otrs] Mail fetching -- solved

2013-03-14 Thread Darshak Modi
questions and discussions about OTRS. Subject: Re: [otrs] Mail fetching Well it depends on how you are polling for emails, I'll assume you're using POP or IMAP in which case no you don't need to uncomment fetchmail. What happens when you run otrs.PostMasterMailbox.pl manually fr

Re: [otrs] Mail fetching

2013-03-14 Thread Steven Carr
Well it depends on how you are polling for emails, I'll assume you're using POP or IMAP in which case no you don't need to uncomment fetchmail. What happens when you run otrs.PostMasterMailbox.pl manually from the cli (you need to be the OTRS user account when doing this)? And check your cron log

[otrs] Mail fetching

2013-03-14 Thread Darshak Modi
Hi, I have configured Postmaster email and installed cron also. Do i need to uncomment fetchmail lines? Or as in default otrs.PostMasterMailbox.pl will do the job? Currently the default doesn't fetch mails. I have to fetch from GUI manually. Thanks Darshak -