Hi,
upon further investigation and querying the database, it seems to me that there
statistics' result with dynamic fields are incorrect.
I'm able to make a query that yields the same result of a simple stat for
ticket closed last month.
The following query yields the same total and therefore I
Hi,
I created a new stat to show number of tickets by a dynamic field (request
type) on X axis and status on Y axis.
One of the dynamic field values is repeated twice in the report, i.e. there are
two columns, and I would like to know why ...
It might not be related, but the repeated value is the
