That depends on whether you need to add an LDAP agent the way you're
attempting. In a perfect world, you'd be using LDAP group and AuthSync and
this wouldn't be a question. On the other hand, the password is
inconsequential because even if you add one, LDAP should win.
http://forums.otterhub.org/vi
If you have Active Directory, best way to add new agent is to ask the agent
to loging to OTRS, then you just need to add roles and permisions to it.
Regards.
On Wed, Oct 17, 2012 at 11:52 AM, Jennifer Valdez
wrote:
> Hello,
>
> I am having trouble adding a new agent. We are using LDAP authentica
Hello,
I am having trouble adding a new agent. We are using LDAP authentication,
but when I try to add a new agent, the password field is required. Am I
missing something in the configuration?
Thanks,
Jennifer
--
Jennifer Valdez CSU - Cooperative Institute for Research in the
Atmosphere
Jo
