Hello,
here is the bug report for this problem:
http://bugs.otrs.org/show_bug.cgi?id=11989
There wil be a new OTRS::ITSM 5.0.10 which will be released next week.
Thanks, and best regards,
Udo
On 06.04.16 13:02, BIRO Zoltan wrote:
> Hi Udo,
>
> Thanks for your reply...let me try and inform you
Hello,
I have seen that when I try an upgrade in a system with few resources and
the update process times out. Then the only way to fix is installing the
missing packages one by one.
Regards.
2016-04-06 2:52 GMT-06:00 BIRO Zoltan :
> Dear All,
>
>
>
> I tried to update our OTRS system from 5.0
questions and discussions about OTRS.
Subject: Re: [otrs] 5.0.9 upgrade issue
Hello Zoltan,
please do NOT unisntall your packages, as you suspected this will result in
a loss of data!
There is currently a bug in ITSM 5.0.9 which is caused by a file which has
moved from one package to another. A
Hello Zoltan,
please do NOT unisntall your packages, as you suspected this will result
in a loss of data!
There is currently a bug in ITSM 5.0.9 which is caused by a file which
has moved from one package to another. A bug report will follow soon.
Please try the following workaround:
1. Downloa
Dear All,
I tried to update our OTRS system from 5.0.7 to 5.0.9.
Helpdesk upgrade looks fine. When I upgrade the ITSM bundle package it's
started up and finished the upgrade process and shows the following in
package manager:
FAQ 5.0.2 OTRS AG The FAQ/knowledge base. installed Uninstall Re
