Re: [otrs] : error executing the otrs.ITSMChangeDelete.pl procedure (SOLVED)

Hi I'm solved the problem. The new BIDateChecksum (a modified copy of DateChecksum) had the old package definition: package Kernel::System::ITSMChange::Number::DateChecksum I modified the definition into package Kernel::System::ITSMChange::Number::BIDateChecksum and now all works fine. Sorry

[otrs] : error executing the otrs.ITSMChangeDelete.pl procedure

Hi I catched following error using the otrs.ITSMChangeDelete.pl (the real procedure that output the error is otrs.ITSMChangesCheck.pl) - (OTRS 3.0.8, ITSM 3.0.3) Can't locate package Kernel::System::ITSMChange::Number::BIDateChecksum for @Kernel::System::ITSMChange::ISA at /opt/otrs/Kernel/System