Re: [otrs] OTRS 5 for Production

server. 2. We used mpm_prefork_module, which is configured to provide more apache worker processes and also restarts the worker processes after defined number of handled requests. I hope this will help you and maybe others when trying to squeeze more performance from the OTRS. Martin Jerga

Re: [otrs] CUSTOMER LOGIN PAGE

Hello, You can use ProductNews addon http://opar.perl-services.de/dist/ProductNews-5.0.2 Martin From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of André Cavalcante Sent: Wednesday, March 9, 2016 2:15 PM To: User questions and discussions about OTRS. Subject: [otrs] CUSTOM

Re: [otrs] OTRS Scheduler Daemon Cron: MailAccountFetch

Hello, Try the solution described here: http://forums.otterhub.org/viewtopic.php?t=31123 regards Martin From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Placide Lysias NJAMI Sent: Tuesday, February 9, 2016 12:02 PM To: otrs@otrs.org Subject: [otrs] OTRS Scheduler Daemon

Re: [otrs] Authentication using POST variables

Hello, What do you trying to achieve is usually done using Generic Interface. Unfortunately OTRS has only operation for searching and getting Public FAQ records. Implementation of Custom web service operation for internal FAQ, based on user credentials shoud be easy though. It will be a small

Re: [otrs] OTRS Fork

est..." Today's Topics: 1. Information about OTRS fork: KIX4OTRS -> KIX (Anna Brakoniecka) 2. Re: Information about OTRS fork: KIX4OTRS -> KIX (Martin JERGA) -- Message: 1 Date: Thu, 10 Dec 2015 11:47:53 +01

Re: [otrs] Dynamic Field

Hello, You could achieve this using ACL. I would recommend Kix4OTRS addon, which adds Dynamic Dependent fields, that are configurable using Admin Interface. regards Martin From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of milind.tai...@mol-ips.com Sent: Sunday, January 2

Re: [otrs] Information about OTRS fork: KIX4OTRS -> KIX

Hello Anna, This is great news. For us there is no OTRS without KIX4OTRS. KIX makes OTRS usable in real world. I really look forward to becoming a part of KIX community! Martin Jerga From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Anna Brakoniecka Sent: Thursday

Re: [otrs] company tickets

Hi Andre, Could you be more specific? Company tickets are turned on by default and can be accessed using Company tickets option in the customer frontend menu. Martin From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of André Cavalcante Sent: Monday, November 2, 2015 4:19 AM

Re: [otrs] OTRS Appliance 4.0.7 - Cannot Login

Hello Stefan, root@localhost is not a customer account but agent account, therefore you have to log in via agent frontend. In your case: http://192.168.178.84/otrs/index.pl Regards Martin -Original Message- From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Stefa