; remember to post it here so the OTRS community can learn about it.
>
>
> On 30 March 2016 at 15:22, Davi Albergaria
> wrote:
>
>> Hi Leonardo.
>>
>> After change in aaa_base file the same error occurred.
>>
>> 2016-03-30 8:33 GMT-03:00 Davi Albergaria :
Hi Leonardo.
After change in aaa_base file the same error occurred.
2016-03-30 8:33 GMT-03:00 Davi Albergaria :
> Got it.
> I ask because I researched in "sysconfig" with "root @ localhost" and
> nothing was found, or anything on the web console was pointing to i
es.de
> OTRS AddOn repository: http://opar.perl-services.de
>
>
> -
> OTRS mailing list: otrs - Webpage: http://otrs.org/
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users?
>
> SELECT preferences_value FROM user_preferences where
> preferences_key='UserEmail'
>
> Is there any root@localhost associated with any of your users?
>
> Also check the contents of the file /opt/otrs/var/cron/aaa_base
>
>
> On 29 March 2016 at 12:
7;s the result?
>
> SELECT preferences_value FROM user_preferences where
> preferences_key='UserEmail' and user_id=1
>
> In case the result is an invalid email address, that could be the cause of
> those "the message cannot be delivered to root @ localhost" messages.
e it compromises the use.
--
Atenciosamente,
Davi Albergaria
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l)
> >
> >
> > Many thanks,
> > John
> >
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