[otrs] OTRS 3.3.8 auto lock

Hi, I am using OTRS 3.3.8, and am experiencing an strange behaviour. I clicked Tickets -> Queue View -> Ticket number and then I navigated all of the sub menus, the ticket was locked by me after I clicked the Queue button (the button for moving tickets) but I didn’t click the “submit” button on

[otrs] OTRS - Major performance improvement!

A way to improve the performance of OTRS: "ALTER TABLE `otrs`.`dynamic_field_value` ADD UNIQUE `field_id` ( `field_id` , `object_id` )" Regards, Andre Luerssen - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive:

Re: [otrs] different url company name, logo for customer portal in OTRS.

You could define hostbased skins and themes: Loader::Customer::SelectedSkin::HostBased DefaultTheme::HostBased - Renée -- Perl / OTRS development: http://perl-services.de OTRS AddOn repository: http://opar.perl-services.de -

Re: [otrs] different url company name, logo for customer portal in OTRS.

Am 04.08.2014 13:57, schrieb jan.dre...@bertelsmann.de: Hi. Am 04.08.2014 um 13:14 schrieb Kiran Kotkar >: We are 3 companies but we have a common OTRS tool with a common Database and we want our customers to see a different url company name, logo when they are on

Re: [otrs] different url company name, logo for customer portal in OTRS.

Hi. Am 04.08.2014 um 13:14 schrieb Kiran Kotkar mailto:kira...@spluspl.com>>: We are 3 companies but we have a common OTRS tool with a common Database and we want our customers to see a different url company name, logo when they are on login page. Is it possible? Thank you for your time I sol

[otrs] different url company name, logo for customer portal in OTRS.

Hi everyone! We are 3 companies but we have a common OTRS tool with a common Database and we want our customers to see a different url company name, logo when they are on login page. Is it possible? Thank you for your time Thanks & Regards, Kiran L. Kotkar -