[otrs] 2.3.4 & 3.3 OTRS instances running?

Hi List, Is it possible to have both OTRS instances running in the same server? I have a FreeBSD 7.0 with 2.3.4 version and I want to use the newest version 3.3 Thanks a lot Karlos - OTRS mailing list: otrs - Webpage: http://otrs

Re: [otrs] Quick'n'dirty script to mass-mail OTRS customers

Hi Dominik, Nice, i am Chinese user, wait for you. -Never 2014-05-21 21:50 GMT+08:00 Dominik George : > Hi, > > we faced the need to open tickets to all of our customers in order to inform > them about the Heartbleed bug and the necessary consequences and we wanted to > have that mail in OTRS a

[otrs] Quick'n'dirty script to mass-mail OTRS customers

Hi, we faced the need to open tickets to all of our customers in order to inform them about the Heartbleed bug and the necessary consequences and we wanted to have that mail in OTRS as proof of the communication and for tracking. OTRS does not have an interface to send the same mail to all cust