On 21.08.2013 20:35, jose.salvi...@accenture.com wrote:
> That's got to be it! We are using Office365 for email which certainly would
> require SSL. So, I can shut off email and get OTRS to work, but I guess the
> bigger question then is what steps do I need to take to get email to work
> when S
This is great Gerald. I am going to just shut down notifications for now and
move forward configuring OTRS. I am going to hold on to this option in the
event we want email notification and email ticket creation. I think this is a
bit simpler than fighting Office365. Thank you again for the suppo
If you're willing to take a look at an alternative option that will make
tickets immediately instead of polling ...
http://forums.otterhub.org/viewtopic.php?f=60&t=20319
Summary: the email gets forwarded to your OTRS SMTP server and runs the
processing script. It may sound daunting, but immediate
That's got to be it! We are using Office365 for email which certainly would
require SSL. So, I can shut off email and get OTRS to work, but I guess the
bigger question then is what steps do I need to take to get email to work when
SSL is required by IMAPS?
Gerald - thank you for your help. I ha
https://www.google.com/search?q=Using+the+default+of+SSL_verify_mode+of+SSL_VERIFY_NONE+for+client
Summary: Something not displayed here is using SSL connection. Likely
suspects: IMAPS, POP3S
On Wed, Aug 21, 2013 at 1:12 PM, wrote:
> I feel as if I have finally found the root cause of all my
I feel as if I have finally found the root cause of all my issues. I found this
in the PerlEX log: Can someone tell me how to force Perl to not require SSL or
configure OTRS to use it? I would much rather NOT use it, but finding the "off"
switch in Perl has proven troublesome. As always, any ass
