Re: [otrs] DB Question....2.0.3

2005-10-28 Thread Jim Wight
On Fri, 2005-10-28 at 12:43 -0400, Davis, Gary H wrote: > Follow-up question: has anyone "migrated" a 1.2.3 mysql database into > a new install of OTRS 2.0.3? We have done a new install on a > different server of the base OTRS system and would like to copy - > migrate our existing 1.2.3 data into

RE: [otrs] DB Question....2.0.3

2005-10-28 Thread West, Bradley G.
Title: DB Question2.0.3 Additionally you will need to run the other sql scripts to populate the database with the initial information as the otrs-schema.mysql.sql file only creates the table structure. The other script should be initial-insert.sql   I've not had much luck running the otr

RE: [otrs] DB Question....2.0.3

2005-10-28 Thread West, Bradley G.
Title: DB Question2.0.3 If all you're trying to do is get a "clean" database then you can do the following tasks   I recommend that you back up your existing database first using the mysqlhotcopy command   then use the mysql command line followed by the commands listed below   drop databa

[otrs] DB Question....2.0.3

2005-10-28 Thread Davis, Gary H
Title: DB Question2.0.3 Is there a "quick" way to rebuild the initial database delivered with OTRS (Windows version - mysql).  Some how in our testing efforts, we have corrupted the database and now no one can login or access the system… even as root. Follow-up question:  has anyone "mig

Re: [otrs] otrs and imap

2005-10-28 Thread Mauricio Tavares
Yann Richard wrote: Mauricio Tavares a écrit : Has anyone successfully used otrs with imap? If so, how did you do it? yes, http://doc.otrs.org/2.0/en/html/x1239.html#email-receiving-fetchmail Exemple from .procmailrc.dist of OTRS 2.0 package for IMAP+SSL ## example for polling from a

Re: [otrs] otrs and imap

2005-10-28 Thread Yann Richard
Mauricio Tavares a écrit : Has anyone successfully used otrs with imap? If so, how did you do it? yes, http://doc.otrs.org/2.0/en/html/x1239.html#email-receiving-fetchmail Exemple from .procmailrc.dist of OTRS 2.0 package for IMAP+SSL ## example for polling from an IMAP-Server via SSL.

Re: [otrs] otrs and imap

2005-10-28 Thread Mark Nernberg
On 10/28/05 10:51 AM, "Danie Theron" <[EMAIL PROTECTED]> wrote: > Mark J. Nernberg wrote: > >>> -Original Message- >>> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On >>> Behalf Of Mauricio Tavares >>> Sent: Friday, October 28, 2005 10:09 AM >>> To: User questions and discussions abo

Re: [otrs] otrs and imap

2005-10-28 Thread Danie Theron
Mark J. Nernberg wrote: -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mauricio Tavares Sent: Friday, October 28, 2005 10:09 AM To: User questions and discussions about OTRS.org Subject: [otrs] otrs and imap Has anyone successfully used otrs with i

RE: [otrs] otrs and imap

2005-10-28 Thread Mark J. Nernberg
> -Original Message- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On > Behalf Of Mauricio Tavares > Sent: Friday, October 28, 2005 10:09 AM > To: User questions and discussions about OTRS.org > Subject: [otrs] otrs and imap > > > Has anyone successfully used otrs with imap?

[otrs] Change Theme of Otrs ?

2005-10-28 Thread Jerome SCHEVINGT
Hi i have started to create a personnal theme for my Otrs .. I have a very small problems : I have create a new Login.dtl, that's good .. when i enter my login/pass, no problems i am connect. But when i logout, i have the old theme style .. where is the Logout page ? Thanks

Re: [otrs] otrs and imap

2005-10-28 Thread a . bertacca
Ich bin bis zum 7.11.2005 im Urlaub. Ihre Email wird nicht weitergeleitet! In dringenden Fällen steht Ihnen der EDV Support der VVA unter der Email Adresse [EMAIL PROTECTED] zur Verfügung. Mit freundlichen Grüßen Ariano Bertacca ___ OTRS mailing list:

[otrs] otrs and imap

2005-10-28 Thread Mauricio Tavares
Has anyone successfully used otrs with imap? If so, how did you do it? ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder

[otrs] Postmasterfilter Questions

2005-10-28 Thread Danie Theron
Hi all , Can one define more than one header check , for instance if a mail is to [EMAIL PROTECTED] AND the body contains "viagra" , move it to the SPAM queue. Also , if defining a Body filter , is it case sensitive?Will it search for anything in the body with that specific word or phrase in