[otrs] Customer frontend

Hi all, I want to be able to create a user for the Customer Frontend, and assign it to a full queue. Without account codes or anything as some tickets are not able to be changed. Can somebody explain me how or send me a link? Best regards, Mikey van der Worp -- Mikey van der Worp<ht

Re: [otrs] Customer frontend

Still nobody? Does really nobody has a clue about this? Mikey <https://www.utelisys.com/> On 08/01/2016 02:28 PM, Mikey van der Worp wrote: Hi all, I want to be able to create a user for the Customer Frontend, and assign it to a full queue. Without account codes or anything as some ticke

Re: [otrs] Customer frontend

seeing all their company tickets. Best regards, Mikey van der Worp Mikey van der Worp<https://www.linkedin.com/profile/view?id=182619557> System Engineer Utelisys Communications B.V. Trinity Buildings Tower A, 7th floor Pietersbergweg 15 1105 BM Amsterdam M +31 (0) 62 942 2052 T

Re: [otrs] Customer frontend

Hmm, I think your answer will solve my issue, basically indeed the user should be able to access the full queue where I assign it to. Can you tell me what and where I need to change this? I am not quite familiar with Perl (unfortunately). Best regards, Mikey Mikey van der Worp<ht

Re: [otrs] Customer frontend

the main guy over there. Mikey van der Worp<https://www.linkedin.com/profile/view?id=182619557> System Engineer Utelisys Communications B.V. Trinity Buildings Tower A, 7th floor Pietersbergweg 15 1105 BM Amsterdam M +31 (0) 62 942 2052 T +31 (0) 20 561 8010 F +

Re: [otrs] Customer frontend

Hi Martin, My apologizes for mailing again. Did you by any chance got my request ready? Best regards, Mikey van der Worp - Mikey van der Worp<https://www.linkedin.com/profile/view?id=182619557> System Engineer Utelisys Communications B.V. Trinity Buildings Tower A, 7th floor Pietersberg