We normaly can search for locked tickets of other agents in any queue of our
OTRS 6.
For data protection reasons, I need to deactivate that feature for certain
queues only could this be done?
_
DI (FH) Martin Hochreiter
Fachverantwortlicher Systemadministration
>
> Also, would be nice to add a suggestion for large installations to put all
> attachments on filesystem first
>
nice, thank you for your share
-Never
Edson Richter 于2019年2月21日周四 上午11:01写道：
> Thank you very much. It is wonderful how easy this script made my day.
>
> The only think I’ll poin
Hi!
Are FAQ attachments stored differently in MySQL and PostgreSQL?
I ask that because in MySQL I do have a "BLOB" type for the "content" column,
and in PostgreSQL a "TEXT" type.
I'll appreciate your directions.
Regards,
Edson Richter
Soli Deo Gloria
---
Answering my own question:
In MySQL: attachments are stored in binary format into blob field
In Postgres: attachments are stored as base64 encoded into text field.
Atenciosamente,
Edson Richter
Soli Deo Gloria
De: otrs Em nome de Edson Richter
Enviada em: quinta-feira, 21 de fevereiro de 20
Hello!
in AgentArticleZoom you can select if you want to show all articles of
a ticket or just one.
Can you point me the source code or sysconfig where i could change the
"SELECT LIMIT 1" to like "SELECT LIMIT 10" ?
I would like to show all articles OR the last 10 (not just one).
Than
Hello,
I believe that is already done in the ticket zoom, you have the option to
see 1 article or to see all the ticket articles just like in you email
tools.
In Old systemas you had
[image: image.png]
The second icon is to see all articles.
In current versiones it shows the Settings icon wher
