Hello Alvaro ,
yes, i am aware of that. But "Show all articles" are sometimes too many.
(some tickets have between 200 and 400 Articles)
"Show one article" is to less. I am kind of getting old and sometimes do
not remember what i wrote 3 Articles before :)
The perfect goal would be:
- "Show all
Hello,
I believe that is already done in the ticket zoom, you have the option to
see 1 article or to see all the ticket articles just like in you email
tools.
In Old systemas you had
[image: image.png]
The second icon is to see all articles.
In current versiones it shows the Settings icon wher
Hello!
in AgentArticleZoom you can select if you want to show all articles of
a ticket or just one.
Can you point me the source code or sysconfig where i could change the
"SELECT LIMIT 1" to like "SELECT LIMIT 10" ?
I would like to show all articles OR the last 10 (not just one).
Than
