Re: [otrs] Delete Attachment doesn't clean DB

2016-12-05 Thread Dimitrakakis Georgios
Great! Thank you all for your help and apologies for not answering earlier! Regards, G. -Original Message- From: otrs [mailto:otrs-boun...@lists.otrs.org] On Behalf Of Renee B Sent: Monday, November 28, 2016 3:23 PM To: otrs@lists.otrs.org Subject: Re: [otrs] Delete Attachment doesn&#

Re: [otrs] Delete Attachment doesn't clean DB

2016-11-28 Thread Renee B
Hello George, Am 28.11.2016 um 14:15 schrieb Dimitrakakis Georgios: Hi Renee, Thanks for the taking the time to pop-in. So all in all the filesystem storage engine is better option than the DB? IMHO yes. Also can you let me know of the command needed to move from DB to filesystem storage

Re: [otrs] Delete Attachment doesn't clean DB

2016-11-28 Thread Dimitrakakis Georgios
...@lists.otrs.org] On Behalf Of Renee B Sent: Monday, November 28, 2016 2:55 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] Delete Attachment doesn't clean DB Hello George, Am 28.11.2016 um 13:47 schrieb Dimitrakakis Georgios: > Hello Fritz! > > Thanks for the

Re: [otrs] Delete Attachment doesn't clean DB

2016-11-28 Thread Renee B
Hello George, Am 28.11.2016 um 13:47 schrieb Dimitrakakis Georgios: Hello Fritz! Thanks for the info provided. If I switch to the FileSystem storage for attachment what will happen to the ones already uploaded? Will they be affected? There's a commandline script to move the attachments betwe

Re: [otrs] Delete Attachment doesn't clean DB

2016-11-28 Thread Dimitrakakis Georgios
gards, George From: otrs [mailto:otrs-boun...@lists.otrs.org] On Behalf Of Friedrich Kolbel Sent: Monday, November 28, 2016 2:27 PM To: otrs@lists.otrs.org Subject: Re: [otrs] Delete Attachment doesn't clean DB Am 23.11.2016 um 13:34 schrieb Dimitrakakis Georgios: Hi all, I am testing how can I

Re: [otrs] Delete Attachment doesn't clean DB

2016-11-28 Thread Friedrich Kölbel
Am 23.11.2016 um 13:34 schrieb Dimitrakakis Georgios: Hi all, I am testing how can I free some space from the DB. Therefore I have created a ticket with multiple “big” attachments and then went directly to the ticket and I have deleted the attachments. I was expecting to see a noticeable re

[otrs] Delete Attachment doesn't clean DB

2016-11-23 Thread Dimitrakakis Georgios
Hi all, I am testing how can I free some space from the DB. Therefore I have created a ticket with multiple "big" attachments and then went directly to the ticket and I have deleted the attachments. I was expecting to see a noticeable reduce of the DB size but didn't see anything. Any reason