Hello,
I believe that is already done in the ticket zoom, you have the option to
see 1 article or to see all the ticket articles just like in you email
tools.
In Old systemas you had
[image: image.png]
The second icon is to see all articles.
In current versiones it shows the Settings icon wher
Hello!
in AgentArticleZoom you can select if you want to show all articles of
a ticket or just one.
Can you point me the source code or sysconfig where i could change the
"SELECT LIMIT 1" to like "SELECT LIMIT 10" ?
I would like to show all articles OR the last 10 (not just one).
Than
Answering my own question:
In MySQL: attachments are stored in binary format into blob field
In Postgres: attachments are stored as base64 encoded into text field.
Atenciosamente,
Edson Richter
Soli Deo Gloria
De: otrs Em nome de Edson Richter
Enviada em: quinta-feira, 21 de fevereiro de 20
Hi!
Are FAQ attachments stored differently in MySQL and PostgreSQL?
I ask that because in MySQL I do have a "BLOB" type for the "content" column,
and in PostgreSQL a "TEXT" type.
I'll appreciate your directions.
Regards,
Edson Richter
Soli Deo Gloria
---
>
> Also, would be nice to add a suggestion for large installations to put all
> attachments on filesystem first
>
nice, thank you for your share
-Never
Edson Richter 于2019年2月21日周四 上午11:01写道：
> Thank you very much. It is wonderful how easy this script made my day.
>
> The only think I’ll poin
We normaly can search for locked tickets of other agents in any queue of our
OTRS 6.
For data protection reasons, I need to deactivate that feature for certain
queues only could this be done?
_
DI (FH) Martin Hochreiter
Fachverantwortlicher Systemadministration
