Re: [otrs] AgentTicketCustomer => Customer ID is mandatory

Add $Self->{CustomerUser}->{CustomerCompanySupport} = 0; to Kernel/Config.pm Am 04.02.19 um 12:34 schrieb Ml Ml: > Hello, > > after updating to OTRS6 the Customer Number in AgentTicketCustomer > seems to be mandatory. > > I checked the code, and if remove readonly="readonly" then it works > lik

Re: [otrs] Slow Tickets with more than 200 Articles, why?

Hey Mario, you can change the standard setting at these keys in the sysconfig: PreferencesGroups###TicketOverviewSmallPageShown PreferencesGroups###TicketOverviewPreviewPageShown PreferencesGroups###TicketOverviewMediumPageShown PreferencesGroups###NotificationViewSmallPageShown PreferencesGroups#

[otrs] AgentTicketCustomer => Customer ID is mandatory

Hello, after updating to OTRS6 the Customer Number in AgentTicketCustomer seems to be mandatory. I checked the code, and if remove readonly="readonly" then it works like i want. How can i fix this with sysconfig? [% IF Required %]* [% END %][% Translate("Customer ID") | html %]: [% IF Req