Re: [otrs] How to configure OTRS 5s Patch Level 23 & Oracle 12c DB on different systems?

2017-11-21 Thread Amey Abhyankar
On 22 November 2017 at 12:02, Renee B wrote: > Am 22.11.2017 um 07:01 schrieb Amey Abhyankar: >> >> Thanks. >> >> On last step the HTML doc asks to edit = Kernel/Config.pm to provide >> ORACLE_HOME >> >> Where to find this this dir? > > It's /Kernel/Config.pm > > So, if you have installed OTRS in

Re: [otrs] How to configure OTRS 5s Patch Level 23 & Oracle 12c DB on different systems?

2017-11-21 Thread Renee B
Am 22.11.2017 um 07:01 schrieb Amey Abhyankar: > > Thanks. > > On last step the HTML doc asks to edit = Kernel/Config.pm to provide > ORACLE_HOME > > Where to find this this dir? It's /Kernel/Config.pm So, if you have installed OTRS in /opt/otrs, it's /opt/otrs/Kernel/Config.pm Kind regards, Re

Re: [otrs] How to configure OTRS 5s Patch Level 23 & Oracle 12c DB on different systems?

2017-11-21 Thread Amey Abhyankar
On 14 November 2017 at 17:00, Roy Kaldung wrote: > Hi Amey, > >> On Nov 14, 2017, at 10:38 AM, Amey Abhyankar wrote: >> >> I tried to search relevant documents/guide on how to connect OTRS to >> Oracle12c DB installed on a separate system but unable to find any. > > First step is to prepare the