Re: [otrs] Delete Attachment doesn't clean DB

2016-11-28 Thread Renee B
Hello George, Am 28.11.2016 um 14:15 schrieb Dimitrakakis Georgios: Hi Renee, Thanks for the taking the time to pop-in. So all in all the filesystem storage engine is better option than the DB? IMHO yes. Also can you let me know of the command needed to move from DB to filesystem storage

Re: [otrs] Delete Attachment doesn't clean DB

2016-11-28 Thread Dimitrakakis Georgios
Hi Renee, Thanks for the taking the time to pop-in. So all in all the filesystem storage engine is better option than the DB? Also can you let me know of the command needed to move from DB to filesystem storage engine? Best, George -Original Message- From: otrs [mailto:otrs-boun...@l

Re: [otrs] Delete Attachment doesn't clean DB

2016-11-28 Thread Renee B
Hello George, Am 28.11.2016 um 13:47 schrieb Dimitrakakis Georgios: Hello Fritz! Thanks for the info provided. If I switch to the FileSystem storage for attachment what will happen to the ones already uploaded? Will they be affected? There's a commandline script to move the attachments betwe

Re: [otrs] Delete Attachment doesn't clean DB

2016-11-28 Thread Dimitrakakis Georgios
Hello Fritz! Thanks for the info provided. If I switch to the FileSystem storage for attachment what will happen to the ones already uploaded? Will they be affected? Furthermore if I understand correctly there are things you gain and things you lose (as always) by using either of the storage en

Re: [otrs] Delete Attachment doesn't clean DB

2016-11-28 Thread Friedrich Kölbel
Am 23.11.2016 um 13:34 schrieb Dimitrakakis Georgios: Hi all, I am testing how can I free some space from the DB. Therefore I have created a ticket with multiple “big” attachments and then went directly to the ticket and I have deleted the attachments. I was expecting to see a noticeable re