OK! I was looking at the wrong place!
Renee once again you are absolutely correct!!!
Thank you very much for your help!
All the best,
G.
From: otrs [mailto:otrs-boun...@lists.otrs.org] On Behalf Of Renee B
Sent: Wednesday, September 21, 2016 12:05 PM
To: User questions and discussions about OT
You have to change
~/Kernel/Output/HTML/Templates/Standard/AgentCustomerInformationCenterSearch.tt
Am 21.09.2016 um 11:01 schrieb Dimitrakakis Georgios:
Hi!
I am trying to remove redundant information from the search function of
Customer Information Center.
So far the search box is the one I
Hi!
I am trying to remove redundant information from the search function of
Customer Information Center.
So far the search box is the one I am attaching but I want to keep only the
upper (Customer) and remove the lower (Customer User) box.
How can I achieve that?
I think that I have identifie