Hello.
I've setup NYTProf to start with apache. Clicked some pages. There where
several nytprof.$$.out.pid files. Not all files were decrypted with
nytprofhtml. I've found big seconds on two of files. I don't know what
to search for very well, so this is some text:
Profile of /srv/httpd/bin
Hi,
We are wondering how to change the "Title" field on
T
icket::Frontend::AgentTicketLockedView
to actually show the ticket title instead of the weird combination of
last poster and last subject.
In
Ticket::Frontend::AgentTicketLockedView###DefaultColumns I can see the
field "Title" which i
Exact same observation here.
2016-06-22 18:49 GMT+02:00 Frank Thommen :
> Dear all,
>
> I have the impression - but I could not find a reference to this -, that
> changes in Sysconfig
> Daemon::SchedulerCronTaskManager::Task###MailAccountFetch are only becoming
> active after manually stopping an
Hello Renee B,
Thanks for quick reply. So, i need to active cronjob to send mail (for every
closed ticket) after 2h.
0 */2 * * * $HOME/bin/otrs.SurveyTriggerSendRequests.pl -e >> /dev/null
To understand well, this cron will run every 2 hours. How we can make sure that
if i close ticket at 1
Solution four minutes after posting. Thank you! Love you guys.
Lars
2016-07-05 10:47 GMT+02:00 Renee B :
> Replace $Data{"UserLogin"} with [% Data.UserLogin %]
>
> Kind regards,
> Renée
>
> Am 05.07.2016 um 10:43 schrieb Lars Jørgensen:
>
> Hi,
>
> On OTRS 3 we had created an awful hack to show
Did you activate the cronjob
https://github.com/OTRS/Survey/blob/rel-4_0/var/cron/survey_trigger_send_requests.dist
?
Am 05.07.2016 um 10:04 schrieb Pritesh BHEEMANEE:
Hello,
I have installed Survey package 4.0.1 on OTRS 4. I changed value of
Survey::SendInHoursAfterClose to 2 from 0 in
Replace $Data{"UserLogin"} with [% Data.UserLogin %]
Kind regards,
Renée
Am 05.07.2016 um 10:43 schrieb Lars Jørgensen:
Hi,
On OTRS 3 we had created an awful hack to show pictures of the customers in
the ticket zoom view:
[ 'UserLogin', 'Picture','sAMAccountName', 1, 1,
'var', '
Hi,
On OTRS 3 we had created an awful hack to show pictures of the customers in
the ticket zoom view:
[ 'UserLogin', 'Picture','sAMAccountName', 1, 1,
'var', '#">-
OTRS mailing list: otrs - Webpage: http://otrs.org/
Hello,
I have installed Survey package 4.0.1 on OTRS 4. I changed value of
Survey::SendInHoursAfterClose to 2 from 0 in order to send an survey email
after 2 hours for all closed tickets but it is not sending survey mail after
2h.
Survey::SendInHoursAfterClose
Defines the amount in
