Re: [opensource-dev] Requiring user stories for bug fix jiras?

2010-08-29 Thread Sarah (Esbee) Hutchinson
Great explanation, Mike. User stories are preferred, but if you don't have one for a bug we're not going to turn it away. :) - Esbee On Fri, Aug 27, 2010 at 7:49 AM, Mike Monkowski wrote: > Latif Khalifa wrote: > > Looking through VWR-19505 I see the comment by the dev who made a fix > > that you

Re: [opensource-dev] SCRUM question: negative daily velocity

2010-08-29 Thread Sarah (Esbee) Hutchinson
Our spreadsheet for Sprint 2 had some flaws. We weren't reporting our time remaining each day consistently and the calculations in my spreadsheet were slightly off. We're going to try a new spreadsheet for this next sprint (starting Tuesday) until we make the move to Greenhopper in a few weeks. -

Re: [opensource-dev] This is how Linden Lab treats it's customers...

2010-08-29 Thread Gareth Nelson
Oddly I myself tend to only post when there's some kind of drama, as I don't do a lot of viewer development these days (only the odd patch when needed if I bother to login at all). On Sun, Aug 29, 2010 at 9:50 PM, Sodovan Torok wrote: > > > On Sun, Aug 29, 2010 at 4:14 PM, Altair Sythos wrote: >

Re: [opensource-dev] This is how Linden Lab treats it's customers...

2010-08-29 Thread Sodovan Torok
On Sun, Aug 29, 2010 at 4:14 PM, Altair Sythos wrote: > On Sun, 29 Aug 2010 20:32:22 +0200 > Laurent Bechir wrote: > > > > > > > Argent Stonecutter a écrit : > > > On 2010-08-29, at 09:37, Laurent Bechir wrote: > [snip] As a (mostly read-only) user of opensource-dev, I'd like to see more on-to

Re: [opensource-dev] This is how Linden Lab treats it's customers...

2010-08-29 Thread Sythos
On Sun, 29 Aug 2010 20:32:22 +0200 Laurent Bechir wrote: > > > Argent Stonecutter a écrit : > > On 2010-08-29, at 09:37, Laurent Bechir wrote: > > > >> > I used to have a premium account once upon a while. Not using > >> > it really (no land associated to the account) and being short of >

Re: [opensource-dev] This is how Linden Lab treats it's customers...

2010-08-29 Thread Laurent Bechir
Argent Stonecutter a écrit : On 2010-08-29, at 09:37, Laurent Bechir wrote: > I used to have a premium account once upon a while. Not using it really (no land associated to the account) and being short of money, I didn't renew. The only thing that happened is that I'm back as a basic me

[opensource-dev] User story

2010-08-29 Thread Whatcha Eaton
As a user, I'd like to read about source code trees, merges, proposed features and bug fixes on opensource-dev. Oh... and I'd like the search box to take focus when I press ctrl-i for the inventory side-bar. -Wut (makes more popcorn) ___ Policies and (u

Re: [opensource-dev] This is how Linden Lab treats it's customers...

2010-08-29 Thread Argent Stonecutter
On 2010-08-29, at 09:37, Laurent Bechir wrote: > I used to have a premium account once upon a while. Not using it really (no > land associated to the account) and being short of money, I didn't renew. The > only thing that happened is that I'm back as a basic member now. So I don't > see where i

Re: [opensource-dev] This is how Linden Lab treats it's customers...

2010-08-29 Thread Argent Stonecutter
On 2010-08-29, at 09:37, leliel wrote: > On Sun, Aug 29, 2010 at 4:25 AM, Argent Stonecutter > wrote: >> An account in that situation is not *in default* when they skip a payment, >> because the account payment itself is not made in arrears. > > So you're saying a person that doesn't pay their m

Re: [opensource-dev] Homesteads

2010-08-29 Thread Daniel
It seems there would be a place for a reputable third party to provide "property management". By reputable I mean a real life real estate business such as manages apartment complexes. They would provide a written lease, collect payments, hold sufficient funds in escrow, pay Linden Lab, and hire

Re: [opensource-dev] This is how Linden Lab treats it's customers...

2010-08-29 Thread Oz Linden (Scott Lawrence)
On 2010-08-28 8:50, Aleric Inglewood wrote: > I know this is "off topic", so I'll keep it as short as possible. What happened was wrong, and regrettable, but it's very much off topic for this list. Please take it elsewhere. ___ Policies and (un)subs

Re: [opensource-dev] This is how Linden Lab treats it's customers...

2010-08-29 Thread leliel
On Sun, Aug 29, 2010 at 4:25 AM, Argent Stonecutter wrote: > What if the account doesn't own land, or has nothing but the original 512 > square meters in something like a Linden Home? > > That's the majority case. > > An account in that situation is not *in default* when they skip a payment, > b

Re: [opensource-dev] This is how Linden Lab treats it's customers...

2010-08-29 Thread Laurent Bechir
Argent Stonecutter a écrit : What if the account doesn't own land, or has nothing but the original 512 square meters in something like a Linden Home? That's the majority case. An account in that situation is not*in default* when they skip a payment, because the account payment itself is no

Re: [opensource-dev] This is how Linden Lab treats it's customers...

2010-08-29 Thread Argent Stonecutter
On 2010-08-29, at 04:41, Marc Adored wrote: > If you check your email less then 1 time every 37 days I don't even > know why you have a premium account on a game you obviously don't play > enough to get your monies worth. There are people who have jobs that take them out of communication for mont

Re: [opensource-dev] This is how Linden Lab treats it's customers...

2010-08-29 Thread Argent Stonecutter
On 2010-08-29, at 04:24, Marine Kelley wrote: > At least the land and inventory are not gone, automatically downgrading to > basic would make the lands be abandoned. What if the account doesn't own land, or has nothing but the original 512 square meters in something like a Linden Home? That's

Re: [opensource-dev] This is how Linden Lab treats it's customers...

2010-08-29 Thread Argent Stonecutter
re-opened. On 2010-08-28, at 23:31, Yoz Grahame wrote: > > On 28 August 2010 21:25, Tigro Spottystripes > wrote: > -BEGIN PGP SIGNED MESSAGE- > Hash: SHA512 > > Please read http://jira.secondlife.com/browse/WEB-2647 > > Thanks! Resolved. > > -- Yoz > > _

Re: [opensource-dev] This is how Linden Lab treats it's customers...

2010-08-29 Thread Argent Stonecutter
On 2010-08-28, at 23:08, Yoz Grahame wrote: > This *was* a serious bug, but fixed over a year ago. Now a premium account in > default is merely suspended with the ability to fully restore on payment. A premium account that does not own any land (beyond the basic 512 square meters) should not be

Re: [opensource-dev] This is how Linden Lab treats it's customers...

2010-08-29 Thread Marc Adored
You guys do realize that linden gives you plenty of warnings and time AFTER payment is due to "update" your payment information if you do so happen to forget or a cc expires. it's not like its due on 13th and bam its off on 13th. You get emails telling you payment failed(a few of them actually) and

Re: [opensource-dev] This is how Linden Lab treats it's customers...

2010-08-29 Thread Latif Khalifa
On Sun, Aug 29, 2010 at 11:24 AM, Marine Kelley wrote: > The only issue is that the user is ALSO locked out of their SL webpage. To > me that makes no sense at all, because that's how they could access tickets > and get some help, or downgrade to basic, or change credit card info (what > if the or

Re: [opensource-dev] This is how Linden Lab treats it's customers...

2010-08-29 Thread Marine Kelley
At least the land and inventory are not gone, automatically downgrading to basic would make the lands be abandoned... way to even more drama. To me the user should not even be locked out of the grid, but I understand that there are technical difficulties to making a premium be considered as basic u

Re: [opensource-dev] This is how Linden Lab treats it's customers...

2010-08-29 Thread Latif Khalifa
It's still far safer not to have a premium account. You don't run a risk than when your premium subscription expires and your payment info is not up to date that your account will get suspended. You get locked out of you account, with a message "call 1-xxx-xxx-". This was not very helpful for