Comcast contact sought

2023-09-24 Thread Al Whaley
I am looking for a senior contact at Comcast. I have been trying to assist someone with a business connection that runs a server farm.  Recently the business cable modem started to short-stop port 53 for UDP and TCP.  Apparently, a transparent DNS proxy somehow got activated and all outbound t

Re: Comcast contact sought

2023-09-24 Thread Aaron de Bruyn via NANOG
We get around the brain-damage by having our router grab all DNS requests and convert them to DoT or DoH using dnsdist. That probably won't work if you're hosting a DNS server on your cable connection though. Call the normal support number and have them disable the "Security Edge" service. The

Re: Comcast contact sought

2023-09-24 Thread Evan Moyer
I've been down this road many times before. You need to find your local account manager/sales rep and ask them to remove the coding from the account. This may result in losing the bundle price, so pair it with a different service like Comcast Connection Pro or something like that. Should keep it fr