Re: how to write an incident report

2007-10-20 Thread Simon Lyall
On Sat, 20 Oct 2007, Joe Abley wrote: > I've had a few responses like this, but I don't buy it. I've worked > in many places, some in New Zealand and more elsewhere, where there > was a general culture of fear about making public statements about > operational incidents. I don't ever remember peop

Re: how to write an incident report

2007-10-20 Thread Jason Seemann
>There is enough info in that posting to bury them in frivilous lawsuits. I say good for them then! Society is litigious enough without our engineers worrying about lawsuits. The moment you start tempering your true analysis of a situation to kow-tow to spin doctors is the moment your engineerin

Re: how to write an incident report

2007-10-19 Thread Steven Haigh
On 20/10/2007, at 6:45 AM, Joe Abley wrote: For those who don't recognise the name (presumably many people), Citylink are a disruptive high-speed metro transport provider in Wellington, New Zealand. They run the most elaborate and scary layer-2 switched ethernet network I've ever heard of,

how to write an incident report

2007-10-19 Thread Joe Abley
For those who don't recognise the name (presumably many people), Citylink are a disruptive high-speed metro transport provider in Wellington, New Zealand. They run the most elaborate and scary layer-2 switched ethernet network I've ever heard of, and the other week they ran into some prob