Re: cross connect reliability

2009-09-20 Thread Seth Mattinen
Luke S Crawford wrote: > Richard A Steenbergen writes: >> You've never seen a single port go bad on a switch? I can't even count >> the number of times I've seen that happen. Not that I'm not suggesting >> the OP wasn't the victim of a human error like unplugging the wrong port >> and they just

Re: cross connect reliability

2009-09-20 Thread Luke S Crawford
Richard A Steenbergen writes: > > You've never seen a single port go bad on a switch? I can't even count > the number of times I've seen that happen. Not that I'm not suggesting > the OP wasn't the victim of a human error like unplugging the wrong port > and they just lied to him, that happens

Re: cross connect reliability

2009-09-18 Thread Valdis . Kletnieks
On Fri, 18 Sep 2009 13:15:37 CDT, Chris Adams said: > Oh, come on; everybody knows 1 doesn't belong in that list! :-) Microcode bug, obviously. ;) pgp1QWLWs9wYw.pgp Description: PGP signature

Re: cross connect reliability

2009-09-18 Thread Chris Adams
Once upon a time, Warren Kumari said: > xxx.yyy.zzz.1 > xxx.yyy.zzz.2 > xxx.yyy.zzz.3 > xxx.yyy.zzz.5 > xxx.yyy.zzz.7 > xxx.yyy.zzz.11 > xxx.yyy.zzz.13 > xxx.yyy.zzz.17 > ... > xxx.yyy.zzz.197 > xxx.yyy.zzz.199 Oh, come on; everybody knows 1 doesn't belong in that list! :-) -- Chris Adams Syst

Re: cross connect reliability

2009-09-18 Thread Warren Kumari
On Sep 17, 2009, at 7:45 PM, Richard A Steenbergen wrote: [ SNIP ] Story 2. Had a customer report that they were getting extremely slow transfers to another network, despite not being able to find any packet loss. Shifting the traffic to a different port to reach the same network resolved

Re: cross connect reliability

2009-09-18 Thread Martin Hannigan
On Thu, Sep 17, 2009 at 5:45 PM, Michael J McCafferty < m...@m5computersecurity.com> wrote: [ clip ] >I am curious; what do you expect the average reliability of your > FastE > or GigE copper cross-connects at a colo? > > At the physical layer, near zero. If "jiggling and wiggling" is c

RE: cross connect reliability

2009-09-17 Thread Carlos Alcantar
We seem to have the highest failure rate on cross connects from ds3's and t1's. -carlos -Original Message- From: Brandon Palmer [mailto:bpal...@fxcm.com] Sent: Thursday, September 17, 2009 5:59 PM To: Michael J McCafferty; nanog Subject: Re: cross connect reliability We'

Re: cross connect reliability

2009-09-17 Thread Brandon Palmer
We've never had a fiber CC fail. We HAVE had DS3 and T1s fail. Those were due to other customer circuits being installed near ours and bumping them. >>> Michael J McCafferty 9/17/2009 5:45 PM >>> All, Today I had yet another cross-connect fail at our colo provider. From memory, this is the

Re: cross connect reliability

2009-09-17 Thread Mark Andrews
In message <20090917234547.gt51...@gerbil.cluepon.net>, Richard A Steenbergen w rites: > On Thu, Sep 17, 2009 at 03:35:37PM -0700, Charles Wyble wrote: > > > > Random failures of a single ports connectivity bizzare and annoying. > > Whole switches? Seen it. > > Whole panels? Seen it. > > Who

Re: cross connect reliability

2009-09-17 Thread Richard A Steenbergen
On Thu, Sep 17, 2009 at 03:35:37PM -0700, Charles Wyble wrote: > > Random failures of a single ports connectivity bizzare and annoying. > Whole switches? Seen it. > Whole panels? Seen it. > Whole blades? Seen it. > > Single port on a switch or patch panel? Never. You've never seen a single

Re: cross connect reliability

2009-09-17 Thread Shane Ronan
Having work in high traffic colo spaces around the world for the last ten years or so, in my experience this type of issue is very rare. If you are having this type of "quality" issue, I would sit down with your sales rep and ask to be stepped through their processes, there is obviously som

Re: cross connect reliability

2009-09-17 Thread Jon Lewis
On Thu, 17 Sep 2009, Richard A Steenbergen wrote: I once had a circuit go down because the fiber connector wasn't crimped on correctly, and the fiber pulled out of the connector while a tech was working in the cable tray nearby. After we opened a ticket about the issue, said tech "fixed" it by s

Re: cross connect reliability

2009-09-17 Thread Jon Lewis
It's just not as interesting or hard to troubleshoot as a poorly made patch cable that's had one conductor go open, only goes open when the wire is tugged a certain direction, nicked wires shorting, a switch port with its RX side burned out, an RJ45 plug who's mistreated tab no longer works, an

Re: cross connect reliability

2009-09-17 Thread Richard A Steenbergen
On Thu, Sep 17, 2009 at 02:45:36PM -0700, Michael J McCafferty wrote: > All, > Today I had yet another cross-connect fail at our colo provider. From > memory, this is the 6th cross-connect to fail while in service, in 4yrs > and recently there was a bad SFP on their end as well. This seemes l

Re: cross connect reliability

2009-09-17 Thread Mike Lieman
Because no-one is stealing pairs anymore? On Thu, Sep 17, 2009 at 7:23 PM, Jon Lewis wrote: > Not really. That's all too easy to diagnose and fix. Poorly terminated > and or mistreated cabling is far more likely. I wrote a long post about all > the crap termination and poor treatment I've see

Re: cross connect reliability

2009-09-17 Thread Jon Lewis
Not really. That's all too easy to diagnose and fix. Poorly terminated and or mistreated cabling is far more likely. I wrote a long post about all the crap termination and poor treatment I've seen...but canceled the message. On Thu, 17 Sep 2009, Mike Lieman wrote: We have a winner! On Th

Re: cross connect reliability

2009-09-17 Thread Pete Carah
On 09/17/2009 06:37 PM, Deepak Jain wrote: > > [lots of stuff deleted]. > A famous one that can happen with some techs is that they make jumpers from solid wire with generic rj45 plugs (yes, I've seen this recently from several folks who should know better). These will last somewhere around a

Re: cross connect reliability

2009-09-17 Thread Mike Lieman
We have a winner! On Thu, Sep 17, 2009 at 5:59 PM, Marshall Eubanks wrote: > > Or until someone pulls out the wrong cable (which has happened to me). > > Regards > Marshall > > > ~Seth >> >> >> > >

Re: cross connect reliability

2009-09-17 Thread Richard Golodner
On Thu, 2009-09-17 at 17:59 -0400, Marshall Eubanks wrote: > Or until someone pulls out the wrong cable (which has happened to me). > Not that I would know from experience, but it is rumored that certain telco techs in the NYC area can be persuaded to "borrow" other people's pairs for less

RE: cross connect reliability

2009-09-17 Thread Deepak Jain
[lots of stuff deleted]. We've seen cross-connects fail at sites like "E" and others. Generally speaking, it is a human-error issue and not a component failure one. Either people are being sloppy and aren't reading labels, or the labels aren't there. In a cabinet situation, every cabinet doe

Re: cross connect reliability

2009-09-17 Thread Charles Wyble
Marshall Eubanks wrote: On Sep 17, 2009, at 5:52 PM, Seth Mattinen wrote: Michael J McCafferty wrote: All, Today I had yet another cross-connect fail at our colo provider. From memory, this is the 6th cross-connect to fail while in service, in 4yrs and recently there was a bad SFP on

Re: cross connect reliability

2009-09-17 Thread Seth Mattinen
Alex Balashov wrote: > Seth Mattinen wrote: >> Michael J McCafferty wrote: >>> All, >>> Today I had yet another cross-connect fail at our colo provider. >>> From >>> memory, this is the 6th cross-connect to fail while in service, in 4yrs >>> and recently there was a bad SFP on their end as well

Re: cross connect reliability

2009-09-17 Thread Justin Wilson - MTIN
From: Michael J McCafferty Organization: M5Hosting Date: Thu, 17 Sep 2009 14:45:36 -0700 To: nanog Subject: cross connect reliability All, Today I had yet another cross-connect fail at our colo provider. From memory, this is the 6th cross-connect to fail while in service, in 4yrs and recently

Re: cross connect reliability

2009-09-17 Thread Marshall Eubanks
On Sep 17, 2009, at 5:52 PM, Seth Mattinen wrote: Michael J McCafferty wrote: All, Today I had yet another cross-connect fail at our colo provider. From memory, this is the 6th cross-connect to fail while in service, in 4yrs and recently there was a bad SFP on their end as well. This seem

Re: cross connect reliability

2009-09-17 Thread Alex Balashov
Seth Mattinen wrote: Michael J McCafferty wrote: All, Today I had yet another cross-connect fail at our colo provider. From memory, this is the 6th cross-connect to fail while in service, in 4yrs and recently there was a bad SFP on their end as well. This seemes like a high failure rate

RE: cross connect reliability

2009-09-17 Thread Michael K. Smith - Adhost
Hello Michael: > -Original Message- > From: Michael J McCafferty [mailto:m...@m5computersecurity.com] > Sent: Thursday, September 17, 2009 2:46 PM > To: nanog > Subject: cross connect reliability > > All, > Today I had yet another cross-connect fail at our colo provider. > From > me

RE: cross connect reliability

2009-09-17 Thread David Hubbard
From: Michael J McCafferty [mailto:m...@m5computersecurity.com] > > All, > Today I had yet another cross-connect fail at our colo > provider. From memory, this is the 6th cross-connect to > fail while in service, in 4yrs and recently there was a > bad SFP on their end as well. This seemes

Re: cross connect reliability

2009-09-17 Thread William Pitcock
We have never had a xconnect fail, ever. And we have several. This is over a 6 year period. William --Original Message-- From: Michael J McCafferty To: nanog Subject: cross connect reliability Sent: Sep 17, 2009 4:45 PM All, Today I had yet another cross-connect fail at our col

Re: cross connect reliability

2009-09-17 Thread Seth Mattinen
Michael J McCafferty wrote: > All, > Today I had yet another cross-connect fail at our colo provider. From > memory, this is the 6th cross-connect to fail while in service, in 4yrs > and recently there was a bad SFP on their end as well. This seemes like > a high failure rate to me. When I as