Re: cgnat - how do you handle customer issues

2018-02-27 Thread Owen DeLong
while many web sites and apps don't support > IPv4, enough do that it relieves some pressure on your CGN. > > Lee >> >> - Aaron >> >> >> From: Michael Crapse [mailto:mich...@wi-fiber.io] >> Sent: Tuesday, February 27, 2018 11:19 AM >> To: Mi

Re: cgnat - how do you handle customer issues

2018-02-27 Thread Lee Howard
n your CGN. Lee - Aaron From: Michael Crapse [mailto:mich...@wi-fiber.io] Sent: Tuesday, February 27, 2018 11:19 AM To: Mike Hammett Cc: Aaron Gould; NANOG list Subject: Re: cgnat - how do you handle customer issues For number 2, I'm a fan of what mike suggests. I believe the te

Re: cgnat - how do you handle customer issues

2018-02-27 Thread Lee Howard
On 02/27/2018 11:30 AM, Aaron Gould wrote: Couple questions please. When you put thousands of customers behind a cgnat boundary, how do you all handle customer complaints about the following. 1 - for external connectivity to the customers premise devices, not being able to access web serv

Re: cgnat - how do you handle customer issues

2018-02-27 Thread Chris Gross
54 To: 'Michael Crapse'; 'Mike Hammett' Cc: 'NANOG list' Subject: RE: cgnat - how do you handle customer issues Thanks For #2 – what if the ports allocated aren’t enough for the amount of inet traffic the customer site uses ? …is the customer denied service based on

RE: cgnat - how do you handle customer issues

2018-02-27 Thread Aaron Gould
? - Aaron From: Michael Crapse [mailto:mich...@wi-fiber.io] Sent: Tuesday, February 27, 2018 11:19 AM To: Mike Hammett Cc: Aaron Gould; NANOG list Subject: Re: cgnat - how do you handle customer issues For number 2, I'm a fan of what mike suggests. I believe the technical term is

Re: cgnat - how do you handle customer issues

2018-02-27 Thread Michael Crapse
For number 2, I'm a fan of what mike suggests. I believe the technical term is MAP-T. For number 1, anyone who wants one, gets one. We provide free public static IP to any customer who asks for one. Another solution, using above solution is to ask them which ports they need, and forward those to th

Re: cgnat - how do you handle customer issues

2018-02-27 Thread Mike Hammett
I'm a fan of nailing each customer IP to a particular range of ports on a given public IP. Real easy to track who did what and to prevent shifting IPs. - Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP - Original Message - From: "A